If you don’t agree with something the social worker is doing, you can make a complaint. Who you complain to will depend on what you are complaining about. If you want to complain about the child protection procedures, then you should complain to the Local Safeguarding Children Board (LSCB). If you want to complain about something the social worker has done, you should complain to the Children’s Services Department.
Frequently Asked Questions
I have told social workers about my concerns for my grandchild but nobody has got back to me to tell me what is happening. What can I do?
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