Can't get though to speak to somebody

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Koko
Posts: 3
Joined: Mon Feb 07, 2022 10:46 am

Can't get though to speak to somebody

Post by Koko » Wed Feb 09, 2022 4:40 pm

I'm called ongoing the number for days now ... can get through no matter what time and what day I'm ringing

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Suzie, FRG Adviser
Posts: 3453
Joined: Mon Jul 04, 2011 2:57 pm

Re: Can't get though to speak to somebody

Post by Suzie, FRG Adviser » Fri Feb 11, 2022 5:02 pm

Dear Koko

Thank you for your post. My name is Suzie and I am FRG’s online adviser. I am very sorry to hear that you have been unable to get through to the freephone advice line to speak with an adviser. I can understand how frustrating it is not to be able to speak to someone when you are seeking advice. Unfortunately, it is a very busy national service. It is worth trying again, though, if you can.

However, I am very glad that you also posted a specific query on this board on the 8th which I provided a full response to yesterday. I hope that my response helped but please do get back in touch if you have any further queries.

Best wishes

Suzie

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