Guidance on case note content
Posted: Thu Feb 27, 2025 5:04 pm
Hello,
does anyone have any guidance on content of case notes, level of detail etc?
We understand the principles and aim to ensure that notes are not overly detailed and only contain information that is relevant to the FGC process. We have also experienced difficulties if a coordinator takes unexpected medical leave for example, because sometimes notes are so brief that the coordinator the referral is reallocated to doesn't have enough detail which is stressful and leads to family repeating information they have already shared.
I'm interested to know how other services approach this and whether there is anything you could share please?
Thanks, Janet
does anyone have any guidance on content of case notes, level of detail etc?
We understand the principles and aim to ensure that notes are not overly detailed and only contain information that is relevant to the FGC process. We have also experienced difficulties if a coordinator takes unexpected medical leave for example, because sometimes notes are so brief that the coordinator the referral is reallocated to doesn't have enough detail which is stressful and leads to family repeating information they have already shared.
I'm interested to know how other services approach this and whether there is anything you could share please?
Thanks, Janet