Telephone Advice Line
If you are a parent, family member or friend of a child, in England or Wales, who has social workers involved in your child’s life, or if you need extra support from Children’s Services, and would like to speak to an adviser, please call our free and confidential helpline.
0808 801 0366
(Monday to Friday 9.30am to 3pm)
For advice from our advisers, or to get online support from other people in a similar position to you, visit the parents or family and friends carers forums. To explore new research and to discuss ideas with practitioners and families, visit the FGC Network or the Your Family, Your Voice Alliance Boards. If you are a domestic violence worker or social worker in London, visit our new research and practice board.
Advice during the Coronavirus Crisis
Top tips guide for kinship carers to help children maintain relationships
This top tips guide is intended to support kinship carers to help children to safely maintain a relationship with those who are important to them, including their parents, brothers, sisters and friends, even if they cannot visit them.
Advice guide for parents and families with a child in the care system
In this guide, we have set out some creative ways in which relationships can be maintained and you can support your child during the Coronavirus crisis, even if you cannot visit them.
The grandparents caring for children during coronavirus outbreak
Please watch this very moving four minute report from Channel 4 News about the effect of the coronavirus outbreak on grandparents raising their grandchildren. Also features our Chief Executive, Cathy Ashley. For huge numbers of grandparents, keeping away from their grandchildren is simply not an option. Around a hundred thousand children in the UK are being brought up by grandparents because their parents have died or are unable to care for them. Now those carers, who are often elderly and with underlying conditions, must try to protect themselves from infection.