Contact Us

Advice Email service closing on 31st March 2015

We are sorry but due to reduced funding from April onwards we withdrew our advice email service from 31st March 2015.

We will answer all messages currently awaiting a response but, due to the volume of these, we are unable to accept any new email enquiries effective immediately.

Please be assured that support will continue to be available via our free confidential helpline service (0808 801 0366. Mon- Fri, 9.30am-3pm excluding Bank Holidays) and that we are aiming to increase capacity of the line to meet increasing demand.

Alternatively, you may be able to access the information you require from our website via the advice sheets, interactive decision tree or FAQs or via our separate discussion forums for parents and family and friends carers.

Please note that we are not able to look into a child’s home situation. If you are worried about the safety of a child and want their situation to be investigated please contact the police, your local Children’s Services or the NSPCC. If you are a child wanting help please contact Childline, or call them on 0800 1111.


Write to us at this address:

Family Rights Group
Second Floor
The Print House
18 Ashwin Street
London E8 3DL

Download map and directions here

office Tel: 020 7923 2628
office Fax: 020 7923 2683
You can also email the office.


For press enquiries:

Cathy Ashley
email: cashley@frg.org.uk
phone: 020 7923 2628

We look forward to hearing from you.