Social Worker problem

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Joined: Wed Aug 09, 2017 8:34 pm

Social Worker problem

Postby mancmum » Wed Aug 23, 2017 6:25 pm

My son is in S20 foster care. As I have not been getting satisfactory information from social worker (after 7 weeks still not got care plan) I wrote an email to him, his boss and IRO setting out my desire to be included in all planning/decisions relating to my son and my intention for him to be home as soon as possible. Two days later I have had a call asking me to either phone or speak in person to social worker as he and his manager prefer working that way ! I explained that it was easier for me to email as less emotion involved and can list and think clearly. He suggested I write it all down before I phone and not to email again. What the hell. Maybe I am going mad ! but if they wont put things in writing how am I meant to remember everything, or is that the point, I'm not meant to !!!! Advice please. :shock:

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Suzie, FRG Adviser
Posts: 1892
Joined: Mon Jul 04, 2011 2:57 pm

Re: Social Worker problem

Postby Suzie, FRG Adviser » Fri Aug 25, 2017 12:54 pm

Dear mancmum,

I think you were definitely right to email about not having the care plan (after so long!); asking to be involved in the decision making and your desire for your son to be returned home as soon as possible.
These are very important things and should, if possible be put in writing. They can also be raised at the looked after children (LAC) meetings.
As part of showing you can cooperate and work well with the social worker, on other less important matters, you could telephone first and only email if you have not had a response within a reasonable time.
I think reasonable time depends on what you are asking of the social worker. Often it will be giving the social worker a week to get back.
But if the matter is very urgent then you might expect a call back the same day, immediately or to speak to a manager immediately.

However, given you have memory difficulties, this needs to be taken into account. I suggest you let the social worker know this. This is a good reason to always have things in writing. Or you could suggest that the social worker agree to you recording the phone conversation-so that you can listen back to it.
Here are tips/ suggestions about working with social workers that you might find helpful.
Showing you can work well with professionals will be important, when asking for your your son to be reunited with the family.

Here is our advice sheet about Duties to children in the care system.
It has useful information about looked after children meetings, consulting parents and what should go in a care plan.
Also look at the tips on page 8 of the advice sheet about reuniting children with their family.

I hope this advice helps. Please post back if you have any further questions or need further advice.

Best wishes,


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